How can we help you?

Need to get in touch? Feel free to reach out using the contact form below or for specific inquiries, reach out to the relevant email address. We're available to chat Monday - Friday 9am - 5pm AEST.


Postage Cost in Australia: $5.00 AUD
Estimated Delivery in 1-2 Business Days.

Spend $50+ for Free Postage in Australia

Orders are dispatched within 24 hours from our Melbourne warehouse (Monday-Friday AEST) via Australia Post. You'll receive a notification once your order has been dispatched. To ensure accurate pricing and postage rates, complete your purchase on

30 day money-back guarantee

Are you on the fence about trying out Folia Body? Don't sweat it! We have a 30-day money-back guarantee on our exfoliating mitts because we have all the confidence in the world that they'll give you smooth, gorgeous skin and make fake tan removal a breeze.

If you’re not satisfied, email us at with your order info and we'll take care of the rest.

Change of mind returns

Had a change of heart about your Folia Body purchase? No problem! Just email with your order number and the email you used for the order.

If we still need to send out your package, we'll refund you ASAP. If it's already on its way, we'll have to wait for it to return to us. Just make sure to send it back unopened within 30 days of delivery and cover the return shipping costs.

Damaged in transit refunds

If your package has arrived looking like it's been through a rough patch, don't worry! Just email with your order number, the email used for your order, and some pictures of the damages.

Order Status & Enquires

Returns & Refunds