Folia Body | Help & Contact Us

Postage Cost in Australia: $5.00
Estimated Delivery in 1-2 Business Days.

Orders are dispatched within 24 hours from our Melbourne warehouse (Monday-Friday AEST) via Australia Post. You'll receive a notification once your order has been sent. To ensure accurate pricing and postage rates, complete your purchase at https://foliabody.au.
Are you unsure about trying Folia Body? Don't sweat it! We offer a 30-day money-back guarantee on our exfoliating mitts because we are confident they'll give you smooth, gorgeous skin and make fake tan removal a breeze.

If unsatisfied, email us at care@foliabody.au with your order information, and we'll take care of the rest.

Have you had a change of heart about your Folia Body purchase? No problem! Just email care@foliabody.au with your order number and the email you used for the order.

If we still need to send out your package, we'll refund you ASAP.

If it's already on its way, we'll have to wait for it to return to us. Just make sure to return it unopened within 30 days of delivery and cover the return shipping costs.
If your package has arrived looking like it's been through a rough patch, don't worry! Just email care@foliabody.au with your order number, the email used for your order, and some pictures of the damages.

How can we help you?